Blue Zebra Insurance

Bushfire

Bushfires can leave a lasting impact — emotionally, physically, and financially. If your property has been affected, we're here to help you take the next steps toward recovery.

Bushfire burning through scrub

Emergency Contacts

Police, fire or ambulance000
State Emergency Services132 500

Start with what matters most: your safety. Once it's safe to return, this hub will guide you through everything from assessing damage to filing an insurance claim. We've included key resources to help you navigate common bushfire-related issues. We know this can be a stressful and uncertain time. That's why we're committed to providing clear information, fast support, and practical tools to help you restore your property — and your peace of mind — as quickly as possible.

Coverage & Excesses

For more information on coverage and excesses, please refer to your Product Disclosure Statement (PDS).

Checklist of what to do

Checklist of what to do if your property has been impacted.

Submit a claim online

The quickest and easiest way to submit a claim is online. We've streamlined the process to ensure you can get the help you need as fast as possible. Simply visit our claims portal and follow the easy steps to submit your details.

Quick & Convenient

Submitting your claim online is the fastest way to get started on the road to recovery.

24/7 Availability

You can submit your claim anytime, day or night, from the comfort of your home.

Direct Assistance

Our claims team will begin processing your request as soon as it's received, ensuring timely support.

A family looking at a laptop together at home

We're here to support you

Our team understand how overwhelming it can be to deal with the aftermath of a natural disaster. Rest assured, we are committed to supporting you every step of the way as you begin to recover. Our team is ready to assist you with your property insurance claim.

Feel free to call us 1300 307 072.

Get in touch

Our teams are ready to assist you. Connect with us to discuss your clients' needs.

Call Us

Mon-Fri from 8:30am to 5:00pm AEST.

Email Support

Send us your queries or submissions.

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