Our Claims philosophy is to be Simple, Fast and Efficient
Broker portal claims
Submit a claim via Broker portal for Home, Landlord, Motor, Commercial Motor and SME:
The best way for our broker partners to lodge a new claim is via our online portal
The portal allows live lodgement, which will allocate a claim number immediately.
You can also view and add file notes and documents. Adding notes and documents generates a claim activity for the Claims Officer to action within SLAs.
If you are a broker and haven't yet got access to our live portal please contact us at support@claimlogik.com (cc concierge@bzi.com.au) with “New Portal Access Request” in the subject line and our team will get you set up. (NB – you need to have Zebra Lounge access as well).
- Login into Zebra Lounge
- Go to Claims and click on Access to BZI Claims Portal
- Lodge your claim
Customer claims
Use the following contact details to submit a claim via phone or email
Toll free: +61 1300 253 692
Toll free: +61 1300 052 077
Phone (toll free): +61 1800 270 885
Written notification and all information is sent to:
Wotton & Kearney
Level 26, 85 Castlereagh St
Sydney, NSW 2000 Australia
Repairer network
A repairer network you can trust
Our network of repairers has the capability to provide quality, safe repairs to get you back on the road as soon as possible.
Recent changes to our team
Our claims team has been restructured to provide better service and support for our brokers and customers.