Our Claims philosophy is to be Simple, Fast and Efficient

We care for you and your customers and deploy a smart combination of technology and human interaction to deliver optimized customer outcomes.

Broker portal claims

Submit a claim via Broker portal for Home, Landlord, Motor, Commercial Motor and SME:

The best way for our broker partners to lodge a new claim is via our online portal

The portal allows live lodgement, which will allocate a claim number immediately.

You can also view and add file notes and documents. Adding notes and documents generates a claim activity for the Claims Officer to action within SLAs.

If you are a broker and haven't yet got access to our live portal please contact us at support@claimlogik.com (cc concierge@bzi.com.au) with “New Portal Access Request” in the subject line and our team will get you set up. (NB – you need to have Zebra Lounge access as well).

Lodge a new claim quickly through the Zebra Lounge
  1. Login into Zebra Lounge
  2. Go to Claims and click on Access to BZI Claims Portal
  3. Lodge your claim

Customer claims

Use the following contact details to submit a claim via phone or email

Private & Commercial Motor
Home, Landlord & SME
Personal Accident
Cyber Insurance

Phone (toll free): 1800 270 885


Written notification and all information is sent to:

Wotton & Kearney

Level 26, 85 Castlereagh St

Sydney, NSW 2000 Australia

Some information about Claim Central Consolidated and Insurx

Since 2002, Claim Central Consolidated have managed more than 160,000 property and motor claims, including over 40 catastrophe weather events, on behalf of Australia's leading insurers. They've also been recognised with 11 local and international awards for their claim management services and technology.

Claim Central Consolidated's simple and transparent claims management solutions enable faster claims, complete transparency and a connected customer experience.

A premium suite of services and technology, providing a true end-to-end claims solution where digital and real-world services integrate to make claims handling and repair management so much easier.

Insurx is the TPA business of Claim Central Consolidated and Blue Zebra has a dedicated Insurx claims team that supports Blue Zebra's claims process.

Customers and brokers are provided with a connected team to manage the claim and a Customer Relationship Manager to keep them updated, answer any questions and guide them through the claim journey.

We are happy to consider the use of recommended tradesmen for inclusion in our panel.

Claim Central Consolidated's technology platforms provide the foundation for their award-winning services. Claim Central believe that connecting everyone in a claim dramatically improves communication, builds relationships and gives a clear line of sight to the activities to deliver a fast and efficient outcome.

Learn more about Claim Central Consolidated at www.claimcentral.com.au.

Learn more about Claim Central Consolidated's claim services businesses at:

Learn more about Claim Central Consolidated's technology products at: