We are working hard to support our customers and respond as quickly as possible throughout the bushfires across Australia.
Please ensure you follow the advice of local authorities if you are affected by the fires. Contact details for emergency services are listed below.
You can contact your Insurance Broker to lodge a claim on your behalf.
Alternatively, claims can be lodged via phone (toll free) on 1300 253 692 including after hours or contact our claims team at firstname.lastname@example.org. Notifying us of your claim as soon as possible helps us speed up the claims process to get you back on your feet sooner.
We cover fire damage, including for bushfire, under the following policies:
For the latest information on the bushfires, please listen to local radio and monitor information from the below sources.